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Customer Services
PANTELCO Customer Services
call to inquire on services.
DSL Customer Services
call to inquire on DSL internet services
PANTELCO Customer Services
• Application for Service
• Installation of a New Telephone Line
• Installation of PANTELCO DSL
• Installation Fees and Charges
• Special Services
Payment for Services
• Bills and Payment
• Monthly Fees and Charges
• Charges for Long Distance Calls
Changing Existing Services
• Changes in Existing Service
• Fees and Charges for Service Changes


Changes in Existing Service

Request for changes in existing service such as transfer, modification, addition of other services such as extension lines must be made in person by subscriber concerned through the filing of a Subscriber's Request Form (SRF). Request for transfer of telephone line or notice of service termination must be received by the business office at least 15 working days before the date of removal. Restoration of service, in case of transfer will depend on the availability of facilities in the new address. PANTELCO should be notified of service/s no longer desired by the subscriber. PANTELCO reserves the right to discontinue service/s on premises vacated by the original subscriber if such service is transferred to new occupants without informing PANTELCO.

Fees and Charges for Service Changes

Other Fees Charges (VAT inc.)
Change Name224.00
Change Address/ Location336.00
Change Telephone Number224.00
Change PIN0.00
Request for Disconnection0.00
Extension Government Service Fee112.00
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